Technology Application

Integrate technologies into business operations of the organisation to optimise efficiency and effectiveness of processes



Competency Area

Data Analytics and Information Technology Management


Assess areas of technology applications

Assess performance of department to identify areas for change or improvement using technologies

Generate ideas for the development of technology-enabled

Narrow down options over implemntation of technology

Solicit and incorporate stakeholder feedback

Solicit stakeholders’ feedback on new technologies

Determine cost impact and risks associated with new technology applications

Develop technology implementation plans

Create change management plans and develop options

Evaluate current set of offerings and

Critique latest product developments, technology trends, and client behaviours, and leverage on available data to strengthen the organisation’s competitiveness in its offerings

Evaluate implication of technology on current offerings and efficiencies thereof

Undertake development of new service offerings with new technology applications