Initiative and Drive
Contributing more than what is expected in the job, refusing to give up when faced with challenges, and finding or creating new opportunities.
Type
Behavioural
Competency Area
Efficiency
Levels
Takes actions on immediate priorities
Addresses present issues immediately without waiting to be told to act on them
Is action-orientated and self-motivated towards his/her work
Makes more than one attempt to resolve issues
Identifies opportunities and responds adequately
Spots opportunities and is quick to respond to them
Overcomes obstacles to ensure completion of work
Tries to predict clients’ needs (internal and external) before they are voiced and addresses them
Uses own judgement to escalate issues
Creates opportunities for the short term
Proactively engages in new initiatives and partnerships with the objective of creating a future opportunity or bringing about an improvement
Introduces process changes that alleviates pressure during busy periods
Anticipates potential problems and keeps superiors informed about developments
Acts quickly to seize an opportunity or address a crisis by drawing on required resources and similar experiences
Anticipates and acts for the medium term
Takes initiative in creating solutions that would support organisation in future
Acts proactively by planning ahead, and pursues specific opportunities
Anticipates situations up to a year in advance, in order to plan activities and build in contingencies
Encourages others to take initiative
Nurtures environment that is conducive to taking initiative
Plans for long term to anticipate and take action on possible opportunities or crises
Creates an environment where individuals are willing and able to take initiative without fearing consequences of failure
Persists at the problem to overcome obstacles
Creates and supports environment that allows team members to make mistakes and learn from them
Nurtures an environment of accepting mistakes and learn from them