Strategic Thinking

Ability to understand the dynamic internal and external environment and its impact. Responds to the opportunities and challenges for the betterment of the society.



Competency Area



Understands own work

Understands what is required in their role and how this contributes to the Departmental priorities

Considers how their job impacts colleagues in their own and other Departments; takes an active interest in expanding knowledge of areas related to their role.

Aligns work to department

Keeps up-to-date with a broad set of issues relating to the work of the Department

Develops an understanding of how their area’s strategy contributes to Departmental priorities

Ensures their area/team activities are aligned to Departmental priorities; gathers additional information from relevant sources inside and outside their Department

Focusses on the overall intent of what one is trying to achieve, not just the task

Identifies bottleneck in existing systems and suggests steps to overcome them

Contributes to strategy

Is alert to emerging trends, opportunities and risks in the environment which might impact or benefit the Department

Ensures that relevant issues relating to their policy area are effectively fed into big picture considerations

Actively seeks out knowledge and shares experiences to develop an understanding of one’s area of responsibility

Seeks to understand how the services, and strategies in the area work together to create value for the public

Identifies strategic imperatives

Anticipates the long-term impact of national and international developments in one’s area, including economic, political, environmental, social, and technological

Identifies implications of Departmental and political priorities in one’s area to ensure alignment

Creates joint strategies that have a positive impact and add value for stakeholders, citizens, and communities

Uses appropriate forms of technology during evaluations and/or implementation to achieve strategic goals

Develops long term strategies

Shapes the Department’s purpose in delivering Civil Service priorities for the public and economic good

Leverages technology in programme design

Shapes plans which help put into practice and support the Department’s long-term direction, including those shared with other departments