Technical Services Management
Manage technical service support to deliver innovative technical solutions and industry applications of products to customers and markets
Type
Functional
Competency Area
Stakeholder and Customer Management
Levels
Deliver technical services and solutions to customers
Collaborate with designated representatives to ensure compliance with Gas Act and Codes of Practices and other legislations
Provide technical advisory to designated representatives
Provide accurate quotations and tax invoices for services rendered
Analyse basic technical drawings
Design and formulate innovative technical services and solutions for customers
Advise on the suitability of new products for residential and/or commercial uses
Manage mid to large scale commercial projects in accordance with regulatory requirements, codes of practice and standard operating procedures
Review complex technical drawings
Review and advise on gas installation projects using technical expertise
Formulate innovative technical services and solutions for customers
Specify new test and industry applications of products for customers and markets
Assess new and emerging products for product portfolio
Evaluate feasibility of adopting global market trends in local market
Determine new test and industry applications of products for customers and markets
Strategise on product offerings to be made available to customers and local market