Quality Assurance Management- Food

Establish and implement Quality Assurance procedures and conduct audits to ensure compliance with food safety and legislative requirements



Competency Area

Quality Management


Implement quality assurance procedures

Present information required during audits according to standard operating procedures (SOPs)

Develop audit checklists and forms for respective manufacturing processes and related departments

Consolidate audit findings and prepare reports on quality performance

Assist to identify potential quality issues with manufacturing processes and products as a result of audits

Analyse reports to highlight gaps and training needs

Implement improvement initiatives and support training activities to address quality procedure gaps

Support product releases by collecting and organising information required for compliance with food legislation requirements

Develop quality assurance procedures and establish procedures for monitoring and measurement

Develop quality assurance procedures in compliance with organisation’s policies and HACCP and GMP systems

Oversee the completion and proper documentation of all quality assurance activities

Scope and plan internal audits in accordance with internal and external requirements

Facilitate external quality audits and review findings

Identify shortcomings and recommend manufacturing process improvements to align with GMP and HACCP systems

Issue CARs to rectify non-conformances

Determine effectiveness of CARs through collation of audit findings into improvement programmes

Prepare product specifications reports for compliance with national and/or international food legislations

Recommend interventions and initiate or refine training programmes to close quality gaps and address non-compliance

Present and explain relevant quality records and audit reports to stakeholders as required

Drive the organisation’s quality assurance policies and objectives and benchmark existing processes against global and local practices for improvement

Formulate the organisation's quality assurance policies and objectives in alignment with HACCP and GMP systems accordingly

Keep abreast of changes in regulatory requirements and identify implications on standard operating procedures (SOPs)

Review alignment of manufacturing processes SOPs with GMP and HACCP systems

Lead preparation for external audits and conduct opening and closing

Review results of external audits and determine critical changes to processes and procedures required

Obtain approval from stakeholders to disclose information required by external auditors

Direct product compliance with national and/or international regulations for release to key markets

Lead investigations in non-compliance and manage food product recalls

Oversee training programmes to close quality gaps and address non-compliance

Spearhead promotional or reward schemes to encourage adoption of Quality Assurance policies and procedures