Workflow Design

Analyse business processes and workflows within the organisation and identification of new approaches to completely redesign business activities or optimise performance, quality and speed of services or processes.



Competency Area

Organisation Methods


Draw workflow using the latest visualisation tools to document current activties

Map current processes

Conduct research to compare processes with chosen benchmarks and identify implications on existing processes

Explore information on automated processes applied by competitors or industry leaders in the sector, or used in adjacent industries

USe the latest tools/softwares to document processes/activties in detail

Design processes that utiliseresources more efficiently - time/money/manpower

Identify production process steps that could be conducted using automated equipment

Determine control requirements of automated systems

Plan routes for mobile robots

Establish acceptance criteria for robot performance

Define sensor and operational configuration to ensure control, measuring and feeding mechanisms will function appropriately

Assess feasibility of automating specific parts of the manufacturing processes

Implement new automated processes and adjust designs as necessary

Establish a business process re-engineering strategy to significantly redefine process flows

Prioritise processes based on boundaries, stakeholders and strategic importance of each process

Determine high priority processes to re-engineer considering potential costs and gains to the business

Redefine process flows to yield significant organisational benefits

Establish a business process re-engineering (BPR) strategy and plan, ensuring clarity of purpose and alignment with business strategy

Articulate key goals, objectives and performance indicators to assess success of re-engineered processes

Determine allocation of resources for implementation and process change management activities

Manage long-term, continuous refinement of internal business processes

Explore new applications of automated methods of manufacturing using expertise within the field to transform production workflows

Synthesise innovative developments from the industry

Anticipate macro trends and their impact on speed, process or automation requirements

Lead innovation in automation of processes

Evaluate different automation approaches to select interventions that enhance precision and productivity

Develop organisational automation implementation strategies

Synergise the use of automation with new and existing production processes