Pharmacy Information Technology Management
Maintain and enhance pharmacy information technology systems and workflows to ensure optimum performance
Type
Functional
Competency Area
Department Management
Levels
Manage the performance of pharmacy information technology (IT) systems
Assist pharmacists in bug investigations, reporting, tracking and testing of bug-fix releases
Maintain master lists within IT systems to ensure master lists are accurate and up-to-date
Report IT security anomalies to supervisors
Prepare pre and post-IT implementation workflows
Monitor performance of pharmacy IT systems and processes
Review pharmacy information technology (IT) systems and processes
Report errors identified to pharmacists
Perform interface checks between different pharmacy information systems to resolve errors associated with IT systems, processes, and equipment to improve pharmacy operations
Recommend improvements to organisational IT processes, systems and equipment in relation to pharmacy operations
Resolve errors associated with IT systems, processes, and equipment to improve pharmacy operations
Identify gaps found in existing IT systems, equipment and processes
Evaluate solutions and inputs based on impact and risks involved in changing pharmacy operation processes
Assist in IT budgeting for new enhancements and equipment relating to improving pharmacy operation
Identify user requirements in relation to pharmacy IT systems and equipment
Assist to solve automation issues and interface and master setup errors