Follow emergency response and crisis management plans in emergency or crisis situations

Alert supervisors of potential escalation of emergency and crisis situations

Articulate risks relating to emergency response and crisis management plans and propose improvements

Assist in the conduct of emergency response and crisis management drills

Participate in the organisation’s emergency response and crisis management exercises

Document and report incidents according to organisational procedures

Assist in the coordination and integration of emergency response, crisis management and recovery activities

Execute individual roles within the emergency and crisis management plans to respond to disruptive events

Assist in the execution, validation and improvement of emergency response and crisis management exercises to ensure organisational readiness

Collaborate with other organisations to execute contingency plans during emergency or crisis situations

Document emergency response and crisis management and recovery activity data to facilitate follow-up actions

Coordinate the implementation of emergency response and crisis management plans relevant to the identified emergency scenarios

Identify emergency response, crisis management and recovery activities for implementation to ensure alignment of activities

Review documentation of emergency response, crisis management and recovery activities data

Implement 'return-to- normal' procedures to ensure alignment of activities

Communicate organisational emergency response and crisis management key messages to relevant internal stakeholders to provide updates

Coordinate the maintenance of emergency response and crisis management tools

Facilitate collaboration efforts between other organisations to execute contingency plans during emergency or crisis situations

Assist in the coordination of emergency response and crisis management drills

Allocate resources to manage response handling

Develop or implement incident command system for use during emergency or crisis events

Facilitate involvement of cross-functional teams for emergency response and crisis management

Furnish reports relating to possible service impact arising from disruptive events on the organisation

Activate 'return-to- normal' procedures to ensure alignment of activities

Activate stand down procedures to ensure alignment of activities

Facilitate communication processes during disruptive events to provide updates to internal and external stakeholders

Identify areas for improvement in emergency response and crisis management processes

Identify risks of emergency response and crisis management plans, and implement improvements as needed

Lead the conduct of emergency response and crisis management drills

Approve activation of relevant emergency response, crisis management and recovery activities and stand down procedures to ensure alignment of emergency response and crisis management plans

Lead damage assessment in consultation with relevant stakeholders to determine the scale of impact

Identify and determine the extent of the impact of disruptive events on the organisation

Manage communication of disruptive events to relevant stakeholders to ensure alignment of emergency response and crisis management plans

Review reports to determine impact arising from disruptive events on the organisation

Make improvements to emergency response, crisis management and recovery activities and stand down procedures for future activation during emergency and crisis situations

Identify programmes for staff learning and development in emergency response and crisis management to strengthen organisational capability in emergency response and crisis management

Identify emergency or crisis situations at the national level