Handle crowd during incidents

Inform relevant authorities about incidents

Participate in the conduct of response drills in accordance with procedures

Handle outbreak of fire in accordance with organisational procedures

Take preventive action to minimise risk of injury to persons posed by damaged facilities or equipment

Immediately deal with information received from complainant that criminal offence has been/is being committed in accordance with organisational procedures

Handle incidents of alleged offences in accordance with organisational procedures

Handle incident of specific bomb threats with location of suspicious item known in accordance with organisational procedures

Respond and report incidents in accordance to the appropriate procedures

Make preparations including reference to relevant documents , records of incidents and seek any clarifications or doubts from appropriate person

Retrieve and study site security operations procedures

Handle routine non- crime related incident in accordance to organisational procedure

Handle routine crime related incident in accordance to

organisational procedure

Respond to bomb threat and blast

Perform safety evacuations according to security operations procedures

Articulate risks relating to emergency response plans and suggest areas for improvements

Report incidents to relevant stakeholders

Establish the various types of security incidents

Monitor status of field personnel

Conduct incident investigations to identify root causes of incidents

Recommend corrective and preventative measures

Prepare incident reports in accordance with legislative requirements

Monitor and report progress of implementation of corrective and preventative actions

Evaluate effectiveness of corrective and preventive actions implemented

Verify measures taken with reference to Standard Operation Procedures (SOPs) or Crisis Response plans

Make critical decisions beyond SOPs

Approve deviation of SOPs from superiors with reference to situations

Develop incident investigation, analysis and reporting processes

Manage incident investigation and analysis processes

Advise on root causes of incidents based on information provided

Evaluate effectiveness of incident investigation procedures

Review incident investigation and analysis processes to recommend improvements

Collaborate with management and key stakeholders to form incident panel review committees