Check and ensure that equipment for crowd and traffic control is signed out and in good working condition

Ensure that clear lines of demarcation and signage for crowd and traffic control areas are set up

Monitor crowd behaviour and maintain order throughout the assigned events

Use appropriate actions to handle difficult crowd during situations

Use appropriate hand signals to control vehicle entry and exit at correct positions of road junctions

Manage vehicle accidents and incidents through prescribed procedures

Handle problems in a professional and confident manner using effective communication skills and traffic rules and signals guidelines

Facilitate smooth traffic flow and take actions against errant drivers or other parking offences

Seek assistance from supervisors or appropriate authorities when encountering problems during crowd and traffic control

Disperse crowd and traffic in an orderly manner at the end of assigned events

Provide advice on the use of appropriate actions to manage difficult crowd

Supervise handling of vehicle accidents and incidents through prescribed procedures

Handle escalated problems in a professional and confident manner using effective communication skills and traffic rules and signals guidelines

Ensure smooth traffic flow and take actions against errant drivers or other parking offences

Supervise the dispersing of crowd and traffic in an orderly manner at the end of assigned events

Plan needs requirements that includes obtaining information, collecting data

Plan manpower resources and chain of command

Set up a comprehensive chain of command to ensure that staff follow the reporting procedures

Establish a standard format for security staff personnel to document and report any incidents

Establish rapport with event officials involved in the event

Observe legal and fire safety requirements

Identify the layout of the event

Design and develop a comprehensive system for onsite and offsite deployment

Ensure availability of sufficient manpower onsite and offsite

Manage and review incidents