Passenger Movement Management
Manage passenger movements to enable efficient and smooth airport operations
Type
Domain
Competency Area
Airport Operations
Levels
Apply anti-congestion techniques
Deploy personnel and equipment to regulate passenger movements at checkpoints
Handle unplanned events which lead to crowding
Relieve tailbacks and congestions by applying anti-congestion techniques
Analyse and enhance the efficiency of passenger movement
Recommend passenger guidance and direction methods
Determine operational and infrastructural bottlenecks to passenger movements
Diminish waiting time through regulating passenger movements at each checkpoint
Employ crowd control measures based on anticipated crowds
Collaborate with relevant stakeholders to minimise impact of disruption during large group events
Develop passenger movement management processes for the airports
Define guidelines for changes to operational sequences to optimise passenger movements
Devise contingency plans to manage unanticipated events which impact passenger movements at the airports
Analyse passenger flow metrics and reinforce operational sequences to reduce bottlenecks
Develop plans for managing seasonal or periodic variations in passenger movements
Develop plans to manage passenger movements during large group events in collaboration with relevant stakeholders