Food and Beverage Quality Audit and Assessment
Audit and assess the quality of in-flight meals to enhance food and beverage quality and safety
Type
Domain
Competency Area
In-Flight Catering
Levels
Participate in internal and external food and beverage quality audits
Prepare schedules and documents for audit meetings
Ensure sampling accuracy of meal products for audits
Identify food and beverage quality lapses for escalation to supervisors
Assess information and report key findings from food and beverage quality audits
Finalise audit outcomes and obtain sign-off on identified audit parameters and resources
Assess audit information to ensure quality practices are followed
Determine quality lapses and areas of concern in accordance with organisational procedures and requirements
Highlight deviations from quality standards to management for corrective actions
Analyse audit information and recommend corrective actions
Review reports and quality issues identified by auditors and/or quality control inspectors
Evaluate quality test results to assess whether further investigation is required
Determine the root causes of specified quality issues and take appropriate corrective actions
Produce relevant reports to document issues and actions taken
Determine quality standards for special food and beverage orders
Propose corrective action plans based on best practices and in consultation with relevant stakeholders and/or departments
Lead audits and/or quality control inspections
Lead key audit meetings
Develop key elements of audit plans
Evaluate audit findings and assess how quality issues were handled
Collaborate with relevant stakeholders and/or departments to implement corrective action plans
Lead the development of audit reports to pinpoint areas of non- conformance and quality lapses
Evaluate audit reports to ensure relevant supporting evidence, remedial actions, revised guidelines and timelines for corrective measures are reflected in accordance with organisational procedures and requirements