Carry out checks on baggage labels to tally against allocated flights

Interpret aircraft load or off-load job sheets

Identify equipment required to load and unload baggage

Operate automated loading and unloading equipment

Execute loading and unloading of baggage based on loading plans

Review aircraft load or off-load instruction reports to ensure compliance with SOPs

Monitor day-to-day loading and unloading activities for assigned teams

Ensure all loading and unloading activities adhere to loading plans

Monitor staff in operating automated equipment

Supervise teams to load and unload baggage according to safety standards and SOPs

Oversee baggage loading and ensure secure loading on aircraft

Perform checks on functionality of aircraft loading systems and submit requests for replacement of unserviceable systems

Manage mishandled baggage during loading and unloading activities

Evaluate organisational SOPs for loading and unloading operations against international standards and best practices

Measure capabilities of resources to perform baggage loading and unloading operations

Collaborate with stakeholders to maximise resources for baggage loading and unloading operations

Investigate causes of baggage delays and propose solutions to mitigate future delays

Formulate recommendations to enhance efficiency and effectiveness of baggage loading and unloading operations

Lead research to determine the feasibility of implementing new equipment and/or technologies for baggage loading and unloading operations

Determine cost impact of implementing new equipment and/or technologies for baggage loading and unloading operations