Identify required changes and perform a risk assessment to develop and implement a change-management strategy for effectively supporting, evaluating and sustaining organisational change.
Recognises and demonstrates openness to change
Recognises the different types of changes that can occur within a department, project, or organisation
Suggested changes to methods and procedures taking into account the department regulations, rules and policies.
Adjusts approaches and responses to reflect the urgency of situations and changing circumstances.
Makes an effort to understand the need for change and its impact on projects/operations
Suggests incremental changes, as determined through day-to-day experiences
Identifies and assists with change planning
Creates goals that are aligned with the organisation’s change management strategy goals
Proposes changes to processes and methods by producing research and identifying bottlenecks, issues and key stakeholders
Develops approaches that ensure the optimisation of present and future resources
Collaborates and coordinates with other stakeholders in the department towards the change management strategy
Formulates and monitors implementation roadmap
Identifies change areas that are aligned with the organisation’s change management strategy goals
Prepares implementation roadmap for change, including a change initiative plan, risk-mitigation plan, and a stakeholder engagement plan
Conducts impact and stakeholder assessments
Monitors the implementation of change activities
Provides early change examples for all stakeholders associated with and impacted by the change
Drives implementation of change strategy and evaluates the success of change management strategy
Determines the agenda for change in their department in line with the department’s strategic priorities
Manages the implementation of change by coordinating with all key stakeholders
Monitor any developments that have an impact on the change strategy
Streamlines impacts associated with changes are identified and managed
Provides regular updates on the implementation roadmap, with a focus on bottlenecks and concern areas.
Evaluates early successes and challenges of the strategy