Quality Assurance Management
Designs and manages QA systems to ensure adult and active-learning practices are incorporated into learning management systems through continuous process improvements.
Type
Domain
Competency Area
Learning Management Systems
Levels
Understands QA systems
Recognises the need for quality assurance (QA) systems in online instruction
Understands the role of QA systems (decision-making, strategic planning, etc.)
Gathers information on QA frameworks that integrate active-learning practices
Interprets QA as a tool for continuous process improvements
Supports development of QA systems
Supports development of QA systems, taking into account the mission and vision of the organisation
Creates a workflow for QA testing, keeping in mind stakeholder requirements
Identifies key components of a QA system, based on the instructional content (grammar, interactivity, etc.)
Instills learning and instructional theories into the development of QA systems
Designs QA systems
Designs QA systems that integrate adult and active-learning practices
Adapts QA workflows, keeping in mind stakeholder requirements
Determines the indicators for QA testing (sequence of content, text positioning, visual guides, etc.)
Applies learning and instructional theories to QA workflows
Manages QA systems
Expands QA systems, taking into account the number of learners
Evaluates QA workflows against a learning objectives and outcomes
Manages QA systems across the course life-cycle, keeping in mind different stakeholders
Employs a range of instructional design methods to test QA workflows