Benefits Management
Manage the implementation, review and administration of benefits to employees
Type
Domain
Competency Area
Workforce Engagement
Levels
Prepare data required for benefits management
Gather information required to perform benefits calculation
Input data into benefits system to support processing activities
Check benefits documentation received from employees
Track benefits administered to employees
Update records to ensure accuracy and completion of benefits processing
Gather feedback from employees on benefits schemes
Source for external vendors for benefits programmes
Administer benefits to employees
Consolidate information required to perform benefits calculation
Assign benefits entitlements to employees based on eligibility
Calculate benefits pay-out in accordance with organisational policies
Reconcile calculations with benefits allocations to ensure accurate disbursement of benefits
Resolve queries pertaining to benefits eligibility
Ensure legitimate use of benefits systems
Engage authorised parties to obtain approval for benefits claims
Activate payments in accordance with organisational policies and procedures
Analyse employee feedback to share insights with seniors
Prepare contracts with benefits vendors
Implement benefits management processes
Translate benefits design strategies into benefits programmes which reflects organisation and labour market conditions
Develop processes and procedures which support the benefits structure
Implement benefits programmes aligned to organisation's total remuneration strategies
Manage in-house benefits administration team to ensure accurate and timely administration of benefits
Verify benefits calculations and documentations to audit anomalies
Approve benefit claims in accordance with organisational policies and procedures
Liaise with benefits vendors to renew or end contracts
Develop processes and systems for gathering data and feedback on benefits programmes effectiveness
Evaluate existing benefits programmes and processes
Recommend improvements to benefits management and administration processes
Develop benefits programmes and processes
Review emerging benefits trends and processes to understand current market
Formulate benefits design strategies and policies
Align benefits policies, processes and
programmes with prevailing legislation to ensure compliance
Ensure benefits programmes and practices are in line with organisational budgets
Engage key stakeholders to gain approval on benefits programmes
Analyse measurement data and feedback to identify potential improvements
Refine benefits management programmes, policies and processes