Behaviour Change Facilitation
Drive mindset shifts and behaviour changes to sustain learning initiatives and interventions
Type
Domain
Competency Area
Learning Delivery
Levels
Follows plans to sustain learning objectives
Can articulate the role of mindsets and behaviour change in learning and development
Can use different methods of evaluating the need for behaviour change
Is able to identify key success indicators of behaviour change initiatives and work towards them
Can use at least 2 different techniques to manage resistance to change
Can draw out the metrics to quantify behaviour change
Drive execution of behaviour change strategies
Establish desired behaviour change outcomes
Communicate rationale for behaviour change to promote desired mindset shifts
Collaborate with stakeholders to determine mindsets conducive for creating and sustaining desired change
Develop strong and trusted relationships to enable oneself to act as a catalyst for change
Develop facilitation process plans to guide achievement of desired objectives
Identify benchmarks and success metrics to monitor progress of behaviour change
Implement strategies to drive behaviour change
Apply techniques to reduce resistance to change
Quantify extent of behaviour change
Evaluate effectiveness of facilitation for continuing professional development
Formulate behaviour change strategies
Design behaviour change and mindset shift strategies in alignment with desired learning outcomes
Integrate theories of mindset shifts and behaviour changes into facilitation approach design
Develop communication strategies to manage behaviour change and mindset shifts
Define benchmarks and success metrics used to quantify level of mindset shifts and behaviour change
Evaluate outcomes of behaviour change and mindset shift initiatives
Recommend opportunities for improvements to behaviour change and mindset shift strategies