Performance Management

Establish organisation-wide performance management strategies to facilitate performance management, including identification of key performance indicators and employee performance assessment

Type

Functional

Competency Area

Performance Management

Levels

Implement performance management programmes

Facilitate the identification of KPIs for teams and individuals with managers

Conduct research on the best practices in KPI development

Communicate KPI guidelines to line managers

Implement performance management programmes according to overall performance management strategies

Communicate performance management programmes to employees using appropriate communication channels

Analyse relationship between performance management and business performance

Evaluate effectiveness of performance management programmes

Refine performance management programmes based on feedback

Develop performance management programmes

Review the key performance indicators (KPIs) as identified by line managers

Cascade departmental level KPIs to teams and individuals

Provide guidance on the use of performance management tools and resources available

Engage employees in understanding their roles and responsibilities in performance management

Monitor adherence to performance management requirements

Train line managers on the appropriate mindset and behaviours in conducting performance reviews

Develop review systems for obtaining feedback related to performance management systems

Manage grievances related to performance management for junior employees

Review trends on the impact of performance management programmes on businesses

Recommend refinements to performance management programmes based on industry best practices

Establish organisation-wide performance management strategies

Cascade organisational level key performance indicators (KPIs) to departments

Engage stakeholders in identifying performance management requirements

Develop performance management strategies aligned to organisational strategies

Oversee the implementation of the performance management strategies

Facilitate the development of organisational policies that supports the performance management strategies

Manage performance issues for senior leaders

Evaluate the impact of performance management programmes on business performance

Monitor emerging trends that may impact performance management programmes

Endorse refinements to performance management programmes