Innovative Thinking
Open to change, approaches issues differently, offers alternate/out of the box solutions and strives for efficiency by working smartly.
Type
Behavioural
Competency Area
Efficiency
Levels
Suggests innovative ways of solving issues and improving current ways of working
Suggests ideas and feedback for improvements with others in a constructive manner
Applies learning from experiences and observations and implements to improve efficiency in the area of work
Conducts regular reviews of the progress and identifies possible areas of improvements
Puts aside preconceptions and considers new ideas on their merits
Proactively seeks opportunities to initiate new ideas/change
Seeks improvement in public service delivery through multiple methods such as technology, efficient work practices etc
Proactively engages with stakeholders for continuous improvement in service delivery
Identifies bottlenecks and warning signs and initiates preventive action
Prepared to meet the challenges of difficult change and encourages others in doing the same
Challenges the status quo and looks for unconventional solutions
Encourages innovation
Encourages ideas, improvements and measured risk-taking to improve services
Identifies & implements changes to transform flexibility, responsiveness, and quality of service
Articulates and demonstrates the change messages, on possible occasions, to possible audience
Creates comprehensive plans and redesigns control mechanisms to respond promptly to critical events and to manage change
Creates a culture of innovative thinking and ability to handle change
Critically challenges decision making and allocation of resources
Promotes innovative thinking and welcomes game-changing ideas
Tolerates genuine mistakes and measured risk-taking to achieve transformation
Rethinks systems and partnership approaches to achieve desired outcomes
Creates a culture of innovation, flexibility and responsiveness, mobilising the Department to respond swiftly to changing priorities