Dispute Settlement
Conduct investigations and resolve disputes with third parties
Type
Functional
Competency Area
Project and Contract Management
Levels
Conduct simple checks for irregularities to support investigations
Perform a wide variety of mechanical and electrical equipment checks and detect defects or flaws in operation
Perform necessary calculations to determine malfunctions or operational needs
Report malfunctions or irregularities in writing
Perform investigations of abnormalities in operations for the resolution of disputes
Apply a range of techniques in investigations and fault analyses
Review data analyses, trend recording of process parameters and alarms
Review and analyse data including technical and human performance factors
Review and analyse data and operation reports to formulate robust investigation conclusions
Interface with opposing parties in dispute settlements to present investigation findings and analysis
Facilitate presentation of findings from investigations
Provide clarification and support to opposing parties queries when required
Adapt language and communication styles appropriately to audience, report purposes and objectives
Interact with opposing parties in the form of face-to-face meetings or teleconferences