Quality Improvement and Safe Practices
Drive continuous improvement, risk management and implementation of safety design principles to achieve quality and patient safety outcomes
Type
Domain
Competency Area
Quality and Patient Safety
Levels
Assist in continuous improvement and patient safety processes within own work areas
Suggest areas for continuous improvement within own work areas
Apply continuous improvement techniques
Apply best practice standards to provide safe care
Carry out improvement activities in accordance with action plans under supervision
Support implementation of continuous improvement in quality and patient safety
Identify areas of improvement in quality and safety of patient care
Monitor the progress of improvement activities and take appropriate corrective actions as guided
Assist in collecting and compiling data to measure the outcomes of the improvement activities
Report outcomes of improvement activities in accordance with organisational procedures
Feedback on areas of improvement for current clinical services offered
Collect staff and client feedback on clinical services
Support quality improvement projects related to clinical services
Provide recommendations based on self- assessments of clinical efficiency, safety and efficacy
Implement continuous improvement in quality and patient safety
Review outcomes of care
Analyse errors to propose potential areas for improvement
Develop innovative solutions to supplement gaps and address hazards of care as guided by supervisors
Implement quality and patient safety improvement projects as guided by supervisors
Synergise client and professional feedback to identify improvement areas in current service offerings
Provide recommendations based on feedback from clients and other professionals as well as self-assessments for consideration by senior staff
Evaluate current services offered to identify areas for improvement
Lead quality improvement projects
Lead the design and application of improvement strategies and tools to enhance quality and safety
Apply organisational investigation and analysis processes for teams and individuals
Implement recommendations based on the evaluations conducted on clinical incidents
Equip staff in clinical incidents and severe adverse event management
Investigate care delivery problems, clinical contexts, contributory factors and their interrelation to the clinical incidents or adverse events
Develop reports of incidents or adverse event investigation outcomes and recommendations to address root causes of clinical incidents or adverse events
Transform continuous improvement strategies into actionable plans
Manage change to facilitate transition or incorporation of new equipment, procedures or processes
Review department investigation procedures and reports of clinical incidents and severe adverse events
Develop preventative measures informed by findings from clinical incidents and adverse event reports
Establish continuous improvement quality systems
Drive improvement opportunities in line with organisation’s continuous improvement goals and targets
Formulate targets for quality improvement initiatives
Keep abreast of industry best practices and trends
Evaluate the feasibility of new and emerging technology, procedures and processes used in the industry or adjacent industries
Establish local documented processes for identifying, managing and reporting clinical incidents
Promote a strong culture of quality and safety across the organisation
Develop priorities and strategies for quality improvement and patient safety
Provide resources to achieve quality and patient safety objectives
Apply system thinking concepts and principles to drive organisational wide improvements