Network Administration and Maintenance
Monitor network in order to provide for optimum levels of network performance and minimisation of downtime. This includes detection, isolation, recovery and limitation of the impact of failures on the network as well as provision of support to system users through ongoing maintenance information sharing and training
Type
Domain
Competency Area
Development and Implementation
Levels
Document network performance levels, and identify and isolate network faults
Maintain updated log and documentation of day to day levels of network performance
Follow detection or identification procedures to identify and isolate network faults
Resolve commonly- encountered network faults and failure using relevant network maintenance tools, in line with standard fault recovery procedures
Perform tests to identify any unresolved faults
Communicate relevant information and updates to be communicated to system users
Monitor network performance, investigate and resolve network faults or downtime
Monitor network performance and highlight areas for further review to optimise network performance
Identify potential impact of network faults and failures
Take appropriate action to isolate or limit network faults and failures
Resolve network faults and failures following broad recovery principles and procedures
Investigate the causes for unresolved faults and propose solutions that can address them
Develop required communication material for information sharing
Review, optimise and align network performance with business needs
Review network performance and determine areas for improvement, to optimise and align network performance with business needs
Assess incidents of network faults or downtime to direct recovery and resolution efforts
Determine the network updates and maintenance information to be rolled out
Program basic rules into software-defined networking (SDN) applications
Monitor the functioning and performance of SDN applications, controllers and components
Routenetwork's rules when required, to optimise network performance
Program adjustments to network-wide traffic flow to meet changing needs
Set network rules to support software-defined infrastructure and optimise performance in changing environments
Establish guidelines and Standard Operating Procedures (SOP) for network fault detection and recovery
Establish network maintenance processes to ensure performance is stable and optimal
Assess the readiness of network equipment and capabilities for emerging software-defined infrastructure
Determine appropriate network rules and desired behaviours to be programmed in accordance to the requirements of the network
Develop dynamic, automated SDN programmes to facilitate the rapid configuration, management and optimisation of network resources
Conduct more complex programming of rules for SDN applications
Direct overall network programming activities and performance
Re-direct network's rules and programme adjustments to optimise network performance in changing contexts and environments