Vendor Management - Supply Chain

Manage vendor by ensuring adherence to contract terms and organisational safety and operating requirements

Type

Functional

Competency Area

Supply Chain Management

Levels

Follow organisational guidelines to ensure that vendors perform work in alignment with organisational safety and operating requirements

Monitor execution of work by external vendors according to work requirements

Ensure work activities are carried out in adherence to organisational safety and operating requirements

Gather feedback and information to review vendor’s performance

Document criteria to effectively evaluate vendor services

Operationalise work processes and activities in conjunction with the agreed terms and conditions agreed with vendors

Organise work schedules, processes and manpower to facilitate vendors’ work activities

Identify and document non-compliance issues related to vendor performance

Implement corrective actions on non- compliance issues within the terms of contractual agreements

Establish work processes and activities in accordance to quality, safety and operating specifications within the contract terms

Plan work and operational processes incorporating quality, safety and operating specifications established within the contact terms

Execute effective communication with vendors

Analyse vendors’ performance and output to ensure adherence to contract terms

Manage vendors to ensure contracted work meets the agreed terms and conditions as well as maintain highest standards of quality

Review contracts to balance the interests of the organisation and risk elements

Develop contract terms and approaches that are reasonably termed and legally compliant

Evaluate product and/or service offerings against mandated quality standards determined by the organisation

Review performance of vendors against key metrics determined by the organisation

Develop relationships with vendors through effective communication, honesty and integrity

Formulate contractual agreements in the organisation’s best interest to drive long term vendor relationships

Devise contract agreements in the best interest of the organisation

Formulate contracts that accommodate changing market conditions and risks associated with uncertainties

Drive vendor management to meet performance objectives to ensure long-term partnership