Vendor Management - Supply Chain
Manage vendor by ensuring adherence to contract terms and organisational safety and operating requirements
Type
Functional
Competency Area
Supply Chain Management
Levels
Follow organisational guidelines to ensure that vendors perform work in alignment with organisational safety and operating requirements
Monitor execution of work by external vendors according to work requirements
Ensure work activities are carried out in adherence to organisational safety and operating requirements
Gather feedback and information to review vendor’s performance
Document criteria to effectively evaluate vendor services
Operationalise work processes and activities in conjunction with the agreed terms and conditions agreed with vendors
Organise work schedules, processes and manpower to facilitate vendors’ work activities
Identify and document non-compliance issues related to vendor performance
Implement corrective actions on non- compliance issues within the terms of contractual agreements
Establish work processes and activities in accordance to quality, safety and operating specifications within the contract terms
Plan work and operational processes incorporating quality, safety and operating specifications established within the contact terms
Execute effective communication with vendors
Analyse vendors’ performance and output to ensure adherence to contract terms
Manage vendors to ensure contracted work meets the agreed terms and conditions as well as maintain highest standards of quality
Review contracts to balance the interests of the organisation and risk elements
Develop contract terms and approaches that are reasonably termed and legally compliant
Evaluate product and/or service offerings against mandated quality standards determined by the organisation
Review performance of vendors against key metrics determined by the organisation
Develop relationships with vendors through effective communication, honesty and integrity
Formulate contractual agreements in the organisation’s best interest to drive long term vendor relationships
Devise contract agreements in the best interest of the organisation
Formulate contracts that accommodate changing market conditions and risks associated with uncertainties
Drive vendor management to meet performance objectives to ensure long-term partnership