Electricity Metering Data Management
Manage and process electricity metering data for electricity market settlements by Energy Market Company, billings by retail electricity licensees or market support service licensees and to resolve issues with end users, metering equipment service providers or meter readers
Type
Domain
Competency Area
Process Monitoring Management
Levels
Consolidate electricity metering data and information for analysis of metering issues
Consolidate electricity metering-related data and information from internal records, metering equipment service providers, Energy Market Company, Advanced Metering Infrastructure (AMI) systems and meter readers
Conduct simple analysis of consolidated data and information and suggest possible causes of abnormalities and inaccuracies
Record and document all metering disputes received and abnormalities discovered through data validation processes, metering equipment faults, investigation findings and issue resolutions
Analyse metering data anomalies and inaccuracies and liaise with relevant stakeholders on such issues
Apply relevant Metering Code sections, and other legal and regulatory requirements
Analyse metering data abnormalities and inaccuracies of meters in accordance with relevant provisions in the Metering Code and the organisation’s standard operating procedures
Communicate meter reading inaccuracies to end users and relevant stakeholders
Liaise with external and internal parties for analysis of metering issues, where applicable
Provide technical advice and respond to queries on electricity metering data
Review overall metering data trends and coordinate activities and communication with relevant stakeholders
Interpret relevant Metering Code sections, and other legal and regulatory requirements
Analyse trends of metering data abnormalities and inaccuracies of Market Participants’ meters
Establish communication with end users and relevant stakeholders on major cases of meter reading inaccuracies
Coordinate activities between external and internal parties for metering issues
Review guidelines on the management of metering data and standard answers to queries on electricity metering data
Develop targets and plans to drive metering data management and communication with relevant stakeholders
Set and monitor metering data management KPIs
Monitor compliance with legal and regulatory requirements
Set and review communication plans and protocols with external stakeholders
Review regulations, Metering Code requirements and guidelines for data management and recommend improvements to address identified gaps
Review and set directions to resolve electricity metering data management issues based on whole of systems approach
Formulate strategies on targets and plans, drive improvements to metering data management and communication with relevant stakeholders
Strategise on targets, Key Performance Indicators (KPIs) and deliverables
Develop electricity metering data management strategies
Integrate systems and work processes to improve operational efficiency and response time to metering issues
Drive improvements in metering data management
Resolve major issues related to metering data
Formulate communication strategies to key stakeholders regarding metering data
Review recommended amendments for addressing gaps
Contribute to the development or revision of regulations codes and standards