Support Service to Seniors
Provide support services to seniors, their families and caregivers by identifying and understanding their needs and concerns
Type
Domain
Competency Area
Care Services
Levels
Ensure the safety of seniors when required to accompany them
Demonstrate knowledge of ageing related health issues
Escort seniors safely from one location to another
Assist seniors in moving from one location to another location with help of transport devices or walking aids
Apply appropriate self- care techniques to maintain emotional health of oneself
Provide support and identify referral services to seniors
Identify needs and concerns of seniors
Clarify the manner in which client needs are addressed with reference to the different senior services programmes
Apply senior services techniques and processes applicable to the specific programmes or service delivery activities
Prioritise tasks according to organisational goals and changing requirements where directed
Guide care staff to provide support services to seniors
Apply communication skills to interact with seniors, taking into account the impact of ageing on communication
Provide information relating to social services and support for families and care-givers with seniors
Refer seniors and their families to related programmes