Social Service Programme Development
Develop social service programmes using intervention concepts and frameworks that serve the needs of the clients and community
Type
Domain
Competency Area
Programme Development and Implementation
Levels
Assist in the development and planning of social service programmes
Identify range, types and functions of different social service programmes
Identify clients’ social, emotional, psychological and cultural needs
Suggest the range of activities to suit the needs of clients
Collect data to support environmental scanning to understand the existing client landscape, community needs and programmes available
Develop and plan social service programmes
Assess clients’ social, emotional, psychological and cultural needs
Define programme outcomes and methods to achieve them
Apply evidence-based approach to developing programmes
Incorporate inclusive practices and cultural and social considerations of client groups into programme development
Identify and tap on appropriate community resources and/or funding schemes
Conduct environmental scanning on the existing client landscape, community needs and programmes available
Coordinate needs assessment with other social service professionals
Determine manpower, resources and training required for delivering programmes
Plan publicity for programmes
Lead development of social service programmes
Conduct needs assessment for clients or community stakeholders
Assess complexity of client needs and the scope of services or programmes to be provided
Assess community profile, strengths and needs to support community development
Define data collection processes and outcome measures of programmes
Apply relevant principles, frameworks and best practices in developing social service programmes
Determine allocation of resources for programmes
Adapt and incorporate best practices and trends in programmes
Pilot and refine service and programme parameters to ensure successful implementation
Build collaborations/partnerships with agencies, funders/sponsors and stakeholders in the social service sector for community development
and re-integration
Set directions for the development of social service programmes
Develop programme development strategies to ensure long term sustainability and impact
Set up programme protocols and processes to respond to emerging needs
Identify and adapt best practices for programme development
Set strategic direction to measure outcomes and programme evaluation methods
Contribute to programme development within a domain of expertise
Drive development of national and sector-wide programmes
Outline key focus areas in programmes for development to address emerging needs and in different settings
Advise on programme development and integration across different settings
Integrate programme development across other programmes available in the sector