Determine opportunities for change within one’s scope of work to improve work processes

Communicate change in a clear and positive manner to attain buy-in from team members

Support well-being of team members during change initiatives by addressing their concerns about organisational changes

Monitor effectiveness of change management programmes and initiatives

Communicate the need and rationales for change

Develop change management strategies and programmes

Implement continuous improvement processes and systems to aid sustainable change implementation

Propose enhancements to change management strategies, programmes and implementation plans

Develop contingency plans to address resistance to change in the organisation

Develop metrics to track the success of change initiatives

Review organisational systems, processes

and policies to identify areas for improvement and change

Create momentum for change by sharing hope, excitement and enthusiasm for organisational changes

Build teams of change leaders and agents to oversee effective implementation of change management strategies and programmes

Drive change management programmes and initiatives to gain buy- in from relevant stakeholders

Foresee and anticipate potential concerns of key stakeholders

Drive stakeholder buy-in by articulating the business cases for change

Establish change management strategies and change management programmes in consultation with senior management, authorities and/or stakeholders

Lead the development of strategies to address potential concerns of key stakeholders