Knowledge Management
Maintain and develop knowledge management practices for an organisation, to improve performance, anticipate risks and opportunities, and create a collaborative knowledge sharing culture.
Type
Functional
Competency Area
Organisational Development
Levels
Supports knowledge management
Understands the essence of knowledge management and its value for an organisation
Supports the maintenance of a knowledge management database
Summarises knowledge management activities and habits, considering organisational needs
Participates in discussions on organisational policies, standards, and guidelines for knowledge management
Maintains knowledge management database
Synthesises best practices and evolving trends for knowledge management
Maintains a knowledge management database in order to capture and classify content
Discusses progress on knowledge management activities and habits
Conducts research on existing knowledge management guidelines in the organisation
Defines organisational policies for knowledge management
Proposes ideas for improving knowledge management practices, considering existing research
Uses and navigates knowledge management systems to maintain information and meet organisational needs
Guides the team on adopting and embedding knowledge management activities and habits
Defines organisational policies, standards, and guidelines for knowledge management
Develops knowledge management strategies
Implements knowledge management initiatives into all areas of work
Oversees the life-cycle of knowledge management (identify, capture, classify, etc.)
Monitors the impact of knowledge management, to anticipate risks and opportunities
Promotes collaborative knowledge management practices internally and externally
Develops organisation wide strategies for knowledge management and creates a culture for the same