Warehouse Performance Measurement

Identify key performance indicators and performance benchmarking in warehouses for optimal processes, customer relations activities, quality levels, asset usage and costs

Type

Domain

Competency Area

Warehouse Management

Levels

Implement enhancements of performance measures

Implement and monitor KPIs to ensure satisfaction and high performing teams

Implement measurable targets set and ensure that systems and processes are in place for performance measurement

Collaborate with stakeholders to continuously enhance performance measures

Deploy reporting templates and metrics

Deploy benchmarking assessments to measure total handling costs

Implement stopwatch time study methods to identify value and usage of time of operations

Analyse existing warehouse operations lead times and provide enhancement initiatives

Develop measures to improve efficiency, customer satisfaction and maintain costs

Facilitate development, implementation and monitoring of KPIs to ensure satisfaction and high performing teams

Facilitate implementation of measurable targets set and ensure that systems and processes are in place for performance measurements

Review and align measures to ensure organisation is adhering to ISO 9001: 2015 standards

Continuously review to enhance performance measures

Develop reporting templates and metrics

Review benchmarking assessments to measure total handling costs

Lead development or enhancement of performance measures

Lead development, implementation and monitoring of KPIs to ensure satisfaction and high performing teams

Lead implementation of measurable targets set and ensure that systems and processes are in place for performance measurements

Formulate new performance measures

Guide on developing reporting templates and metrics

Provide guidance to reduce total handling costs