Underwriting Profitability and Efficiency Management
Manage profitability and effectiveness of insurance underwriting function according to organisation's strategies
Type
Functional
Competency Area
Product, Sales and Market Management
Levels
Review and manage changes to underwriting approaches to ensure efficiency
Escalate complaints from customers and intermediaries
Develop positive relationships with customers and intermediaries
Resolve customer issues rapidly and within prescribed procedures
Establish organisation’s underwriting strategies and guidelines
Evaluate local and international trends and developments in the insurance industry, and apply knowledge to make recommendations to management
Perform technical underwriting
Identify causes of poor performance and errors
Propose recommendations for improvements to performance of underwriting processes
Evaluate key external factors that may impact underwriting profitability
Recommend improvements to underwriting and/or pricing guidelines
Implement improvements and coordinate treaty arrangements for relevant insurance products
Manage complaints from key strategic customers and intermediaries
Measure impact of changes to underwriting by applying industry knowledge
Manage underwriting function
Assess underwriting efficiency using management information and Key Performance Indicators
Establish relationships with customers and intermediaries of strategic importance to the organisation