Food and Beverage Services
Prepare and serve food and beverages to passengers according to meal sequence flow and organisational quality standards
Type
Domain
Competency Area
In-Flight Services
Levels
Prepare and serve meals according to meal plans
Serve meals according to the standard meal sequence flow
Provide food and beverage recommendations to passengers
Ensure that passengers with special dietary requirements receive appropriate meals
Offer beverages to passengers using appropriate glasses
Carry out beverage services at regular intervals
Fulfil ad-hoc requests for food and beverages
Carry out ad-hoc food and beverages services
Conduct quality checks on food before serving
Prepare meals based on meal plans and established quality and hygiene standards
Carry out meal plating and preparation for business class and first class meals
Ensure proper cutlery arrangement when serving meals to premium passengers
Oversee meal service
Inform cabin crew of special requirements or changes to meal service flow
Provide sign-off on the delivery of in-flight meals
Verify meal plans with in- flight caterers
Oversee meal preparation and services
Ensure adherence to organisational standards, meal plans and established quality and hygiene standards