Airport Operations Management
Manage interconnected airport functions including aircraft operations, airside activities and landside maintenance
Type
Domain
Competency Area
Airport Operations
Levels
Identify the different functions and duties of airport operations
Distinguish the different roles and responsibilities of key functions and their contributions to airport services provision
Identify and report airport-related safety and security hazards
Perform airport operations within the context of organisational structures which exist in the airport operating environments
Ensure seamless integration of airport operations
Identify operational issues which may impact airport users and community
Determine the interconnectivities and interdependencies of airport operations
Coordinate with relevant stakeholders and/or departments involved in airport operations to fix issues and deliver services
Administer airside, terminal and landside operations
Determine performance requirements for airport services
Define operational issues faced by airport stakeholders and/or departments
Audit airport operations with reference to safety and compliance standards
Implement plans to mitigate risks in the airports
Propose inputs for the development of master plans for airport operations
Develop performance improvement measures for airport operations
Develop plans to mitigate risks of accidents and damages in the airports
Analyse statistical information pertaining to airport operations
Evaluate the success of airport operations and pinpoint areas for enhancements
Propose inputs for the development of master plans for future airport terminal operations
Develop strategies in the expansion and commercialisation of airport operations
Oversee the development of airport master plans
Lead the development of airport business continuity plans to ensure smooth and efficient airport operations
Source for new business opportunities to increase profitability of airport operations
Formulate brand identity for airports
Oversee research to assess the feasibility of new service offerings for the airports
Evaluate the success of new airport policies or programmes
Propose improvements for airport operations
Pitch new concepts to relevant stakeholders supported by business cases