Operational Excellence
Analyse the effectiveness of human resource (HR) operations, processes and initiatives, and recommend improvement actions
Type
Functional
Competency Area
General Management
Levels
Develop plans to evaluate human resource (HR) operational excellence
Review strategies and plans to prioritise areas for measurement
Determine criteria to measure operations effectiveness
Formulate plans to implement operations effectiveness assessments
Monitor evaluation and assessment processes
Recommend amendments to enhance the processes, measures or tools used to evaluate operational effectiveness
Oversee alignment of effectiveness assessments with internal and external standards of excellence
Derive insights from the data analyses and trends to identify operational gaps
Drive actions to enhance and improve HR effectiveness
Determine the objectives and scopes for evaluating effectiveness of operations and programmes
Identify external standards of operational excellence and best practices
Review analyses and insights on effectiveness
Present key findings of operations effectiveness evaluations and business implications to stakeholders
Recommend enhancements to improve effectiveness
Making HR a strategic tool
Embed HR processes and thoughts at the Top Management level
Make people decisions a centre point in any strategies over Organisation Development
Ensure top team is updated on HR system possibilities