Process Improvement and Optimisation
Adopt process mining tools to discover critical processes and maximise these processes to achieve maximum efficiency in accordance with organisation procedures
Type
Functional
Competency Area
Process Improvement
Levels
Support adoption of process improvement and optimisation methods
Capture of event logs for analysis purpose
Apply specific data collection methods with defined requirements
Recheck the data and sources to ensure accuracy
Implement adoption of process improvement and optimisation methods
Maintain event logs of processes
Analyse trends within dataset of event logs
Identify possible automation solutions for repetitive tasks
Collaborate with stakeholders to validate findings
Undertake process improvement and optimisation
Develop plans for implementation of improvements and optimisation of processes
Review shortcomings and further refine processes
Determine and deploy resources as required for enhancement of processes to be optimised
Devise strategies for adoption of improvements and optimisation of processes
Lead use of findings from data analytics to identify processes for automation
Devise transformational initiatives to streamline business operations
Formulate guidelines for process enhancement to achieve business optimisation goals
Initiate organisation- wide reformation of processes to improve productivity